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A Summary of Your Rights Under the Fair Credit
Reporting Act
The federal Fair Credit Reporting Act (FCRA) is designed to promote
accuracy, fairness, and privacy of information in the files of every
"consumer reporting agency" (CRA). Most CRAs are credit
bureaus that gather and sell information about you -- such as if you pay
your bills on time or have filed bankruptcy -- to creditors, employers,
landlords, and other businesses. You can find the complete text of the
FCRA, 15 U.S.C. 1681-1681u, at the Federal
Trade Commission's web site (http://www.ftc.gov). The FCRA
gives you specific rights, as outlined below. You may have additional
rights under state law. You may contact a state or local consumer
protection agency or a state attorney general to learn those rights.
You must be told if information in your file has been used against
you. Anyone who uses information from a CRA to take action against
you -- such as denying an application for credit, insurance, or
employment -- must tell you, and give you the name, address, and phone
number of the CRA that provided the consumer report.
You can find out what is in your file. At your request, a CRA
must give you the information in your file, and a list of everyone who
has requested it recently. There is no charge for the report if a person
has taken action against you because of information supplied by the CRA,
if you request the report within 60 days of receiving notice of the
action. You also are entitled to one free report every twelve months
upon request if you certify that (1) you are unemployed and plan to seek
employment within 60 days, (2) you are on welfare, or (3) your report is
inaccurate due to fraud. Otherwise, a CRA may charge you up to eight
dollars.
You can dispute inaccurate information with the CRA. If you tell
a CRA that your file contains inaccurate information, the CRA must
investigate the items (usually within 30 days) by presenting to its
information source all relevant evidence you submit, unless your dispute
is frivolous. The source must review your evidence and report its
findings to the CRA. (The source also must advise national CRAs -- to
which it has provided the data-- of any error.) The CRA must give you a
written report of the investigation and a copy of your report if the
investigation results in any change. If the CRA's investigation does not
resolve the dispute, you may add a brief statement to your file. The CRA
must normally include a summary of your statement in future reports. If
an item is deleted or a dispute statement is filed, you may ask that
anyone who has recently received your report be notified of the change.
Inaccurate information must be corrected or deleted. A CRA must
remove or correct inaccurate or unverified information from its files,
usually within 30 days after you dispute it. However, the CRA is not
required to remove accurate data from your file unless it is outdated
(as described below) or cannot be verified. If your dispute results
in any change to your report, the CRA cannot reinsert into your file a
disputed item unless the information source verifies its accuracy and
completeness. In addition, the CRA must give you a written notice
telling you it has re-inserted the item. The notice must include the
name, address and phone number of the information source.
You can dispute inaccurate items with the source of the information.
If you tell anyone -- such as a creditor who reports to a CRA -- that
you dispute an item, they may not then report the information to a CRA
without including a notice of your dispute. In addition, once you've
notified the source of the error in writing, it may not continue to
report the information if it is, in fact, an error.
Outdated information may not be reported. In most cases, a CRA
may not report negative information that is more than seven years old,
or ten years for bankruptcies. Criminal convictions may be
reported without time limitation.
Access to your file is limited. A CRA may provide information
about you only to people with a need recognized by the FCRA -- usually
to consider an application with a creditor, insurer, employer, landlord,
or other business.
Your consent is required for reports that are provided to employers,
or reports that contain medical information. A CRA may not give out
information about you to your employer, or prospective employer, without
your written consent. A CRA may not report medical information about you
to creditors, insurers, or employers without your permission.
You may choose to exclude your name from CRA lists for unsolicited
credit and insurance offers. Creditors and insurers may use file
information as the basis for sending you unsolicited offers of credit or
insurance. Such offers must include a toll-free phone number for you to
call if you want your name and address removed from future lists. If you
call, you must be kept off the lists for two years. If you request,
complete, and return the CRA form provided for this purpose, you must be
taken off the lists indefinitely.
You may seek damages from violators. If a CRA, a user or (in some
cases) a provider of CRA data, violates the FCRA, you may sue them in
state or federal court
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